Frequently Asked Questions

How can we help you?

Find answers about beauty treatment bookings, pre-consultation, payments, and reviews.

Popular Questions

Booking

5 questions

Payment

4 questions

Consultation

5 questions

Reviews

3 questions

Account

5 questions

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Frequently Asked Questions | Mediyo

Frequently Asked Questions

How can we help you?

Popular Questions

How do I book beauty treatments?

Can I book before arriving in Korea?

What is pre-consultation?

What payment methods are accepted?

Booking

How do I book beauty treatments?

Can I book before arriving in Korea?

Can I cancel or modify my booking?

How do I receive booking confirmation?

What should I prepare before the treatment?

Payment

What payment methods are accepted?

When is payment processed?

How are refunds processed?

Can I get a receipt?

Consultation

What is pre-consultation?

Is pre-consultation mandatory?

How do I book pre-consultation?

Can I communicate if we speak different languages?

What if the connection drops during consultation?

Reviews

How do I write a review?

Can I edit or delete my review?

Are there benefits for writing reviews?

Account

Is sign-up required?

I forgot my password.

Can I change my profile information?

I want to delete my account.

How do I manage notification settings?